Refund Policy: We are committed to 100% Customer Satisfaction. If for any reason you are unhappy with your order, please return it within 30 days. We will refund the purchase price or replace the item.

Shipping and Handling: Actual shipping and handling charges apply to all shipped orders. Most orders will be shipped via intra-company mail free of charge. External shipments will be charged according to standard weight shipping rates..

Fulfillment: We normally ship in-stock items within one-two business days. Typical transit times for intra-company mail is one day. External shipments usually take 1-3 days.

Terms and Conditions: Thank you for taking the time to review the following basic rules that govern your use of our promotional products Site. Please note that your use of our Site constitutes your unconditional agreement to these Terms and Conditions listed below.

Liability: All prices displayed on the We Energies Premiums website are cited in U.S. dollars. We Energies will add shipping and handling fees and, if applicable, sales tax. We Energies reserves the right to discontinue or change specifications and prices on promotional merchandise and services offered without prior notice and without incurring any obligation to the customer. Products displayed on this site are available while supplies last.

We Energies shall not be liable for any act beyond its reasonable control, including, but not limited to, acts or negligence of third parties, equipment failure, unavailability of supplies, strikes, lock-outs, war, fire, flood, or any other Act of God, any law, regulation, or other act or order of any court or governmental agency, or delays, unavailability, errors, or other failures of the Internet or other data networks.

Your Account: If you use this site, you are responsible for maintaining the confidentiality of your account. You agree to accept responsibility for all activities that occur under your account.

Product/Color Appearance: We have made every effort to display products and colors that appear on the site as accurately as possible. However, the product delivered may deviate slightly from the image viewed on the website due to, but not limited to, the following factors: system capabilities of your computer to display images and colors or manufacturing processes.

Artwork: We Energies inspects all art submitted to ensure that it will reproduce well on the promo items selected. In the event that the art is not usable for a quality imprint on our logo products, we will contact you with options. If necessary, we are able to assist you in creating quality artwork. We utilize the most widely used and recommended graphic and layout programs with our powerful graphic systems. In most cases, art prep work is done at no charge. Production time will begin after approval of the art. Please contact us first if rush service is required.

Overrun/Underrun for Printed Products: We Energies makes every attempt to ship exact quantities. Due to our post-production quality control efforts and the high speed of the custom production process, there is the potential for up to 10% over/under runs. Over/under runs for plastic bags may vary from 10% - 25%. We will only invoice for the actual quantity shipped.

Copyright Information: The information and arrangement of the We Energies Premiums Store web site consists of copyrighted material solely owned by We Energies or used with expressed consent. The contents are protected by US and international copyright laws.

You may use the information on this site for your personal use in evaluating our products and services. By placing an order on our site, we understand that you assume responsibility and authority to represent the text and/or logos for which these items will be used.