Privacy Policy

We Energies delivers excellent customer service every day, and information you provide to us or that we maintain for your account helps us meet that expectation. We realize that it is essential to keep your information protected.

Here is our promise to customers:

1. Personal information that you provide to us and information about your account will be kept secure, using established and monitored security systems.
2. Information we obtain is limited to what is necessary to provide the service you requested. This information varies depending on the products and services you are using, and could include data such as your name, e-mail address, telephone number, bank account, passwords, etc.
   a) Your e-mail address enables us to communicate with you.
   b) Your name, the address are used for shipping products to you.
   c) Your bank account information is used to provide order payment service.
3. Only authorized We Energies employees, and other organizations hired to provide support services, will have access to your personal and account information you provide. Those employees and organizations have signed a policy statement or confidentiality agreement regarding the use of your personal and account information.
4. Whenever we hire outside firms to provide support services, we will require that they conform to our customer information confidentiality standards and requirements.
5. Your personal and account information will not be shared with any organization or individual that does not provide support services unless we have written authorization from you, or we are required to provide the information by law. We do not sell customer information.
6. We take your privacy seriously. If you have any comments or concerns with our privacy policy, please contact us via e-mail, or by phone at (414) 221-4258 to discuss your concerns.